Privacy Policy

When you request an estimate or contact us, we collect information you provide, such as your name, email address, phone number, project location, service interests, and any project details or files you share. We also keep customer communications and communication preferences, including SMS consent and opt-out records.

Our website and service providers may collect technical and usage information, including IP address, browser and device details, pages visited, referring pages, and interactions with website features. This information helps operate, secure, and understand use of the website.

We use information to respond to inquiries, prepare estimates, schedule appointments, coordinate surface restoration and related services, provide project updates and support, maintain business records, and protect and improve our website. We use your messaging preferences to send the types of texts you selected and honor requests to stop them.

Promotional texts about special offers and service promotions require separate marketing consent. Providing a phone number or requesting a quote does not, by itself, enroll you in promotional texts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or transfer mobile numbers or SMS opt-in data to other businesses for their own use. Text-message originator opt-in data and consent are excluded from other sharing described in this policy. Providers may access this information only to deliver our messaging program, maintain consent records, or support customers on our behalf; they may not use it for their own marketing.

Service texts may include quote responses, appointment reminders, project updates, and customer support. Promotional texts may include special offers and service promotions if you separately opt in. Message frequency varies. Message and data rates may apply.

SMS consent is optional and is not a condition of purchase or requesting an estimate. Reply STOP to unsubscribe or HELP for assistance. You may also email or call us using the details below. Our Terms and Conditions describe the SMS program in more detail.

We use service providers to support website hosting, inquiry forms, customer communications, and other business functions. These providers may process information needed to perform their work for us, subject to the mobile information and SMS consent restrictions above.

We may disclose information to meet legal obligations, respond to lawful requests, or protect rights, safety, and the security of our services. These disclosures do not authorize another party to use mobile information or SMS consent for its own marketing.

Our website and its service providers may use cookies, browser storage, and similar technologies to support website functions, remember preferences, and understand website use. You can manage cookies and browser storage in your browser settings and use any privacy controls provided on the website. Blocking these technologies may affect some features.

Linked or embedded third-party services may operate on separate domains and use their own cookies or similar technologies. Their privacy notices and settings apply to those services. Our website controls may not control those separate settings.

We retain information as needed to respond to requests, deliver services, maintain business and consent records, resolve disputes, and meet legal obligations. We may keep opt-out records to prevent unwanted messages. We use reasonable safeguards, but no method of online transmission or storage is completely secure.

You may request access to, correction of, or deletion of information you provided by emailing or calling us. We may verify your identity and retain information where required or permitted by law. Contact us through the same channels to appeal a response to a privacy request. Additional rights may apply depending on where you live.

You can decline SMS consent and still request an estimate. Reply STOP to stop texts. Please do not submit sensitive personal information that is unnecessary for your project.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. Please contact us if you believe a child has provided information so we can review and address it.

We may update this policy as our services or requirements change. The date above identifies the latest revision. An update does not replace or expand your SMS consent. For privacy questions or requests, contact:

In Lew of Services LLC / ILS Resurfacing

Serving Tallahassee, Leon County, North Florida, and South Georgia

Email: ils@inlewofservices.com

Phone: (850) 780-3502

Website: inlewofservices.com